Our Commitment to Quality Care


Step Down is committed to providing the highest quality care and treatment for all our clients.  Our high professional standards have been verified by recognized national and state experts in behavioral health quality care.  Specifically, Step Down is accredited by The Joint Commission and the Florida Department of Children and Families’ Office of Substance Abuse and Mental Health.





Step Down is proud to have achieved The Joint Commission’s Gold Seal of Approval® for Behavioral Health.









An independent, not-for-profit organization, The Joint Commission accredits and certifies nearly 21,000 health care organizations and programs in the United States.  Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.


Mission To continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.


Vision Statement All people always experience the safest, highest quality, best-value health care across all settings.


Currently, The Joint Commission accredits more than 2,200 organizations under the Comprehensive Accreditation Manual for Behavioral Health Care.  Accreditation is available to organizations that provide a wide range of services and programs within a variety of settings across the continuum of care.


Standards Joint Commission standards address the behavioral health care organization’s performance in specific areas, and specify requirements to ensure that care, treatment and services are provided in a safe manner.  A trauma-informed, recovery/resilience-oriented philosophy and approach to care, treatment and services is embedded in the requirements.  The Joint Commission develops its standards in consultation with behavioral health care experts, providers, measurement experts, as well as individuals and their families.


Accreditation Process The Joint Commission’s accreditation process concentrates on operational systems critical to the safety and quality of care, treatment or services provided to the individual.  Surveys are conducted by experienced and licensed behavioral health care professionals, including psychologists, social workers, professional counselors, behavioral health care nurses and administrators.  Many Joint Commission surveyors are actively working in a range of behavioral health care settings.





Step Down is licensed by the Florida Department of Children and Families’ Office of Substance Abuse and Mental Health (SAMH) for intensive outpatient/outpatient care.  We are committed to meeting and exceeding SAMH standards to ensure all our clients the best of care to promote long-term sustainable recovery.


The overall mission of the Department of Children and Families is to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.







Within the Department, the Office of Substance Abuse and Mental Health (SAMH) is the legislatively appointed state authority for substance abuse and mental health services.  SAMH is responsible for the oversight of a statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance abuse disorders.  SAMH programs provide a range of prevention, acute interventions, residential, transitional housing, outpatient treatment, and recovery support services.


SAMH is also responsible for oversight of the licensure and regulation of all substance abuse providers in the state.  Licensure functions are implemented by staff of SAMH Program Offices at the local levels throughout the state.  The provision of substance abuse services is governed by Chapters 394 and 397 of the Florida Statutes, which provide direction for a continuum of community-based services including prevention, treatment, and detoxification services.


Licensure Services are required to administer and maintain a comprehensive regulatory process to license service providers and professionals who provide substance abuse services to individuals and families who are at risk of or challenged by substance abuse.  This licensure process is governed and regulated by Chapter 397, F.S., and Chapter 65D-30, Florida Administrative Code (F.A.C.).  Minimum standards for licensure are specified for the following program components: addictions receiving facilities, detoxification, intensive inpatient treatment, residential treatment, day or night treatment with host homes, day or night treatment with community housing, day or night treatment, intensive outpatient treatment, outpatient treatment, continuing care, intervention, prevention, and medication-assisted treatment for opiate addiction.


Specific criteria must be met in order for an agency to receive a license for any of these program components.  Step Down is specifically licensed for intensive outpatient treatment and outpatient treatment.


Our commitment to continuous quality improvement is verified and validated by The Joint Commission’s Gold Seal of Approval and licensure by the Florida Department of Children and Families’ Office of Substance Abuse and Mental Health.